– Whitmore Caps

WHITMORE CAPS

SHIPPING POLICY

Last updated: November 2026

FREE SHIPPING · Tracked delivery
On every order · No minimum purchase · Tracking included

Whitmore Caps ships every order for free, with no minimum purchase. Your new cap is delivered straight to your door with full tracking. Processing time: 1–3 business days. Delivery time: 8–12 business days.

YOUR ORDER, STEP BY STEP

1 ORDER → Instant confirmation
2 PROCESSING → 1–3 business days
3 SHIPPING → Tracked delivery
4 DELIVERY → 8–12 business days

DELIVERY TIMES

Stage | Timeframe
Order processing | 1–3 business days (orders placed on Friday evening or over the weekend may take longer)
Estimated delivery | 8–12 business days after shipping

HOW TO PLACE AN ORDER

Ordering from Whitmore Caps is quick and easy. Just follow these steps:

Product
Go to the product page and click "Add to cart." Make sure you have selected the right options (size and color).

Checkout
Click "Checkout." On the information page, enter your correct shipping details. Once everything is filled in, click "Continue to shipping."

Review
On the shipping page, double-check the delivery details you entered. You will also see that shipping is completely free. Click "Continue to payment."

Payment
Choose your preferred payment method. All payments are SSL-encrypted, so you can always pay securely.

Confirmation
Click "Complete order" and you will be taken to your chosen payment method. Follow the instructions to complete your purchase. If you run into any problems, feel free to contact us.

PAYMENT METHODS

At Whitmore Caps, all payment methods are SSL-encrypted, so you can always count on a secure checkout.

Credit and debit cards — Visa · Mastercard · American Express · Discover
Shop Pay — Fast checkout with your saved details
Apple Pay / Google Pay — Digital wallets

SHIPPING COSTS

100% FREE · NO MINIMUM PURCHASE

We cover the shipping costs on every order. All of our products are delivered to your door completely free of charge.

SHIPPING YOUR ORDER

Found the perfect cap on our website? We want you to be wearing it as soon as possible, so we make sure your order is processed and shipped as quickly as we can.

To keep our prices fair, we consolidate orders into larger shipments, which can add a few days to processing. Thank you for your understanding.

Please note: like many online stores, we can get very busy, especially during sales periods, which may cause delays. Please keep this in mind when placing your order. We always do our best to ship your order as quickly as possible.

TRACKING YOUR ORDER

Once your order has shipped, you will receive an email with your tracking number. You can use this number to follow the status of your delivery on the carrier's website.

If you have not received a shipping confirmation within 5 business days of placing your order, please check your spam folder or contact us at info@whitmorecaps.com.

WHERE WE SHIP

We ship to all 50 U.S. states. For deliveries to other countries, please contact us in advance at info@whitmorecaps.com to check availability and delivery times.

Please note that any import duties, taxes, or other local fees for deliveries outside the United States are the customer's responsibility.

INCORRECT SHIPPING ADDRESS

Please check your shipping address carefully before confirming your order. If a customer provides an incorrect address, Whitmore Caps is not responsible for orders that are not delivered or are delivered late.

If you notice a mistake in your address after placing your order, contact us right away at info@whitmorecaps.com. We will do everything we can to update the address, as long as the order has not yet shipped.

UNDELIVERED OR LOST PACKAGES

If your package has not been delivered within 20 business days of shipping, please contact us at info@whitmorecaps.com with your order number. We will open an investigation with the carrier and, at your choice, issue a refund or send a replacement.

GOVERNING LAW

This Shipping Policy and all purchases made through whitmorecaps.com are governed by the laws of the Hong Kong Special Administrative Region. This choice of law does not affect any mandatory consumer protection provisions that apply in the country or state where you live.

CONTACT AND CUSTOMER SERVICE

For questions about shipping, delivery, or tracking your package, please contact us:

Website: https://whitmorecaps.com
Email: info@whitmorecaps.com
Store: Whitmore Caps

Operated by MC Global Ecommerce Limited, a company registered in Hong Kong.
Business Registration Number (BRN): 81453739

Company address:
2301, 23/F Bayfield Bldg
99 Hennessy Rd, Wan Chai
Hong Kong

Our customer service team responds within 24 to 48 business hours.